With our highly trained and dedicated staff, we strive to exceed each customer's specific needs:
- On-time delivery record routinely exceeding 98%.
- Continuous effort to achieve 100% customer satisfaction.
- Shipments that are free of damages and shortages.
- Professional and proactive customer service.
Star has received prestigious awards for superior and reliable transportation service from companies such as Dupont, General Motors, Nissan, Nike, Kimberly-Clark, and Dell Computer.
We are committed to providing the most advanced technology in the industry. Our drivers and our customer's loads are only a few keystrokes away, twenty-four hours a day, seven days a week:
- Qualcomm Mobile Communication System provides pinpoint, vehicle tracking and two-way data communication.
- Electronic Data Interchange (EDI) system provides customers with a direct computer-tracking link, real-time order input and invoicing capabilities.
- Prepass, the innovative weigh station bypass system, is installed in each truck to enhance transit times.
Our management team is extremely progressive and maintains an open communication environment between managers, dispatchers, drivers and other support personnel. Utilizing the finest people, technology, procedures and equipment, Star Transportation offers you the experience and expertise for all your transportation needs, regardless of how unique or challenging they may be.
Full service maintenance facilities are located at our Nashville Headquarters, Memphis Terminal, Jackson,MS, and Atlanta,GA Terminal. We have a new terminal that opened in Orlando, FL on April 4, 2005. There are additional drop yards in Tennessee. Nationwide maintenance support is available 24 hours throughout our system. Preventative maintenance is essential to keeping our trucks on the road to ensure on-time delivery.
Our fleet of all conventional tractors is made up of Volvo and Freightliner. With an average fleet age of just 2 years old, our equipment is second to none. Our drivers have assigned trucks.
